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The Perfect Interview Question For Hiring Customer Service Reps
Hiring a customer service rep – or any employee, for that matter – is one of the most important decisions you’ll ever make as a business owner. Hire poorly and your company could tank. Hire well and...
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5 Free (Or Low-Cost) Customer Service Tools For Small Business
The best customer service tools can make your business come across as professional, and even bigger than it really is. However, many of the tools out there can get really expensive. As small business...
View Article25 Customer Service Scenarios (And How to Handle Them)
Find yourself in a customer service scenario and aren’t sure how to handle it? We’ve got you covered. This guide will serve as the ultimate customer service scenarios cheat sheet for you to refer to...
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9 Brilliant (and Hilarious) Customer Service Examples
You’ll laugh. You’ll cry. Hopefully, you’ll be inspired. These excellent customer service examples are nothing short of brilliant, so we just had to share them. Besides, there’s no better way to learn...
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6 Customer Service Influencers Give Their Best Advice
Jim Rohn, a well-known entrepreneur and speaker, once said, “You’re the average of the five people you spend the most time with.” Think about those five people… are any of them customer service...
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Guest Blogging: 7 Steps to Generate 8000 Visitors With One Post
Guest blogging is a massively underestimated marketing tactic. How would you like to: Drive thousands of targeted visitors to your site (the kind that convert)? Capture those visitors’ emails, so the...
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How to Generate 10,000 Leads Online for Free By Starting a Successful Blog
There comes a time in every business owner’s life when you plateau. Like lifting weights, it gets harder to see significant results from the same amount of effort. Many times this plateau comes in the...
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Marketing 101: Actionable Marketing Advice for Small Business
In this post, you’ll discover the basics of marketing 101. Battle-tested marketing strategies being used by the brightest marketing minds in the world right now. Is there a secret to small business...
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Psychographic Segmentation: A Step-by-Step Guide
In this post, you’ll learn exactly how to use psychographic segmentation in your marketing without fluff or theories. Imagine, for a moment, that you’re browsing the internet. Lately, you’ve been...
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What Makes a Good Website: A Quick Guide to Website Design
Fun Fact: There are almost 2 billion websites in the world today. With so many websites, it can be hard – seemingly impossible – to stand out. Getting traffic to your site is hard enough on its own,...
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